Operational Acceptance Coordinator (m/f/d)

Frankfurt am Main, Hessen

Operational Acceptance Coordinator (m/f/d)

Our client is an international acting Service provider.

They are seeking an experienced Operational Acceptance Coordinator (m/f/d) for their location Frankfurt

Unlimited permanent position directly

Operational Acceptance Coordinator (m/f/d)

Key Responsibilities:

- Providing Operational Acceptance process awareness to Project Teams, Project Managers, Service Coordinators and any 3rd parties involved with IT Service Releases

- Communicating operational requirements to the projects teams and acting as single point of contact

- Ensuring required resource requirements are gathered, understood and timely communicated to the Operational Acceptance team

- Liaising with Project teams to ensure that requirements are met to successfully maintain and operate new or updated IT services

- Collaborating with Project teams and working though an operational acceptance checklist to assess criteria, collect evidence, record non-consistencies and suggest corrective actions

- Assigning tasks to technical experts for carrying out necessary tests (e.g. system build procedures, compliance with technical standards, monitoring and alerting completeness, system restore, etc.)

- Coordinating activities necessary to successfully complete pre-go-live checks and post-go-live review.

- Completing assigned tasks by agreed deadlines and at high quality

Your qualification:

- Very good command of English with proven drafting ability

- A working knowledge of MS Office (in particular Word, Excel and PowerPoint)

- Good organisational skills and self-motivated person with a basic IT understanding/knowledge to be able to support the Operational Acceptance process

- Basic technical coordination skills with understanding IT Services and Data Center, IT Service Provider environments.

- A minimum of 3+ yrs. of relevant experience

- Very good technical documentation writing/review skills

- Excellent communication and customer interfacing skills - Team player, tactful when dealing with colleagues and shows commitment to the achievement of team and organisational goals

If you are interested in this vacancy, we would be pleased to receive your detailed CV Please feel free to contact me if you have any questions!

Frankfurt am Main, Hessen
Negotiable
  1. Permanent

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